Phone: 1-800-597-5733 | Fax: 1-844-358-9308
Book your Pain Management consultation today

What To Expect Upon Arrival

  • If you are seeing a medical pain doctor (MD), please expect to remain with us 1.5-2 hours depending on the complexity of your condition. In certain occasions you will be asked to come back a second time to complete the evaluation.
  • If you have difficulty communicating in English, please make sure you attend with a companion (friend or relative) who can interpret for you.
  • Make sure you bring a valid health card otherwise you will not be seen.
  • For your first visit, you will complete an intake form and register at our reception desk.
  • You will then be thoroughly examined by our pain clinicians. You may be required to wear a medical gown if necessary.
  • Since our Centre is open to trainees from universities and major training institutions, we will ask your permission whether they can attend the history and physical examination. You have the right to refuse if this makes you uncomfortable. Your refusal will not affect your assessment and treatment in any way.
  • If you miss an appointment or cancel without 24 hours notice, charges recommended by the Ontario Medical Association will apply.
  • Please note that use of cell phones is not allowed while you are assessed or treated in our Centre, in order to protect confidentiality and maintain the quiet and calm environment of our facility.


The Pain & Wellness Centre opened its doors in September 2014. It is a patient-centred, interdisciplinary specialist medical pain clinic that aims to treat pain and preserve wellness. It is comprehensive, uses a whole-person approach, and offers choices regarding treatments that range from Psychotherapy to Chiropractic, RMT Massage and more. It bridges eastern and western medicine, always using best practice guidelines and evidence based treatments, and offers multiple programs and services under one roof.

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